Privacy policy

1. Data collection

We collect information in the following situations: when you register on our website, when you access your account, place orders, enter a contest, and/or when you log out. Said information includes your name, email address, phone number, and/or credit card details. We also collect and automatically save information concerning your device and browser, including your IP address, the software you run, the equipment you use and the pages you request.

2. Data usage

The information we collect is used for the following purposes :

  • Personalise your browsing experience and satisfy your specific requirements
  • Provide customised advertisements
  • Improve our website
  • Improve our customer service and how we respond to your requirements
  • Contact you via email
  • Manage our contest, promotional operations, or surveys

3. Privacy policy & online orders

We are the exclusive owners of any information collected via our website. Your personal details will never be sold, exchanged, transferred, or ceded to any third parties, regardless of the purpose, without your consent. This does not apply to any information necessary to satisfy a request and/or a transaction, such as for example the shipping of orders.

4. Sharing with third parties

We never sell, exchange, or transfer identifiable personal data to third parties. This excludes trusted third parties who assist us in managing our website and/or running our business, provided said parties agree to ensure the privacy thereof. However, we believe that it is necessary to share certain data in order to investigate, prevent and implement measures to mitigate fraudulent activities, threats to the safety of individuals, infringements of our terms and conditions, or when required to do so by law. Non-private information may be shared with other parties for marketing, advertising, and other purposes.

5. Data protection

We implement several safety measures to safeguard your personal data. We use cutting edge encryption to protect sensitive information exchanged online. We also protect your data offline. Only employees who need to perform specific operations (i.e.: invoicing or customer service) may access identifiable personal data. The devices on which we store identifiable personal data are set up in a secure environment. Do we use cookies? Yes. Our cookies are used to improve access to our website and to identify return visitors. Moreover, cookies are also used to improve user experience by monitoring and targeting our visitors’ interests. However, the use of cookies is not associated with any identifiable personal data on our website.

6. Unsubscribe

We use the email address you provide to send you information and updates concerning your orders, our latest news from time to time, information on related products, etc. You can unsubscribe at any time if you no longer wish to receive any emails from us. Unsubscribe instructions are included at the bottom of all our emails.

7. Privacy policy

By using our website, you agree to our privacy policy.